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How To Build A Business Relationship

How to build a business relationship is your key to long-term success for any business. 

The most important thing to remember is it’s never too late to start building long-term relationships.

If you just met someone new either business or personal be sure to get started on the right foot.

  1. Be friendly

  2. Be courtesy

  3. Either in person or on the phone, be sure to smile

  4. Follow up with that person, mail out a nice to meet you greeting card

  5. If it’s a customer make sure you get back to them super fast.

  6. If you do not have the answer call and tell them before they call you back.

The above list is pretty self-explanative, but just keep an eye out the next time your in a store or place of business.

I see time and again where store employees act like you’re doing them a big favor by visiting their business. 

Remember the customer is king, without the customers, you wouldn’t be in business very long.

If you follow these simple steps you will be on your way on how to build a business relationship.

Now if you already have an established customer base, make sure you are providing top notch friendly service.

It is so hard to get new customers, you do not want to lose the ones you worked so hard for.

Especially if they repeat customers.

Here is where the above list comes into play, all customers who place orders should receive a thank you for your business greeting card.

The reason why I mentioned greeting cards is because not many businesses use them, this will set you apart from the competition.

The greeting cards should be personalized, this is what makes the difference. 

Contact me for a low-cost greeting card system for your business.

Customer follow-up calls should be made every 3-4 weeks or so, depending on what type of business you’re in.

I worked with a company that wanted me to call my customer list every day, that was overkill and ticked more than a few off.

When making these types of calls don’t just ask do you have any widget requirements for me, if they say no, you say thanks and hang up.

Here is a great opportunity to get to know your customer and build a relationship with them.

If you sense they are not too busy ask how their weekend was?

The weather is always a good subject to touch on.

Just don’t become a complainer to everyone you speak with.

Positive talk goes a long way in building better customer relationships.

If you customer is talking do not interrupt, most people love to talk about themselves, let them.

Even I find after speaking with a customer for a few minutes then asking if they have any requirements, your chances improve after you build rapport. 

Just be sincere in your conversation, don’t sound fake like your going through the motions, your customer will be able to tell.

I find just by being yourself and be kind to everyone you come across, you should have no problems building long-term business relationships.

I hope this helps with your how to build a business relationship.






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